US Department of Commerce recognizes network management software developer for “exceptional export achievement”
April 12, 2010 – West Lebanon, New Hampshire – Dartware, developer of network management software, was awarded the US Department of Commerce, US Commercial Service’s Export Achievement award on March 31, 2010. The award recognizes Dartware’s exceptional achievement in exporting in partnership with the US Commercial Service.
John Sutton, Dartware Director of Sales and Partner Development (holding award) is joined by (left to right) Jim Cox, New England Regional Director, USDC CS, Karen Wyman, International Trade Officer, Office of International Commerce, New Hampshire International Trade Resource Center, Jeanne Shaheen, US Senator, New Hampshire, Taylor Little, International Trade Specialist, US Department of Commerce, US Commercial Service, and Justin Oslowski, Director US Department of Commerce, New Hampshire Export Assistance Center.
John Sutton, Dartware’s Director of Sales and Partner Development, is quick to credit help from both the US Commercial Service and New Hampshire’s International Trace Resource Center (NHITRC) for the company’s ability to form productive partnerships around the world. Since its founding in 2000, Dartware has increased its international sales to 30% of annual revenue. Dartware’s InterMapper, network monitoring software, and InterMapper Flows, NetFlow analyzer, are on the market in over 80 countries.
The US Commercial Service’s Gold Key programs helped Sutton meet with prospective partners in Canada, Australia, Greece, and Egypt. “The Gold Key Service is essentially matchmaking for vendors and distributors,” explains Sutton. “The service helps me focus on partners that meet Dartware’s criteria for network expertise, exceptional customer service, and market reach. The Gold Key has saved us valuable resources and given us additional credibility in the eyes of the potential buyer.” This year, Sutton will use the Gold Key Service to vet partners in Mexico, Brazil, Argentina, Uruguay, and Spain.
Dartware is also engaging in software localization in order to expand its presence in the Latin American and Chinese markets. Other language options are planned for the future.
“I’ve learned you’re never too small to export,” says Sutton. “International diversification should be an integral part of a successful business strategy if you want to stay competitive in today’s global marketplace. We’re growing. It’s fair to say the US Commercial Service is key to our success. They’ve helped us knock on all the right doors.”
About Dartware – www.intermapper.com - Dartware, LLC develops InterMapper® network monitoring software and integrated InterMapper Flow NetFlow analyzer. InterMapper and InterMapper Flows earn quick return on investment by proactively alerting administrators to potential slow-downs, crashes, bandwidth issues, unauthorized network traffic and other business interruptions. Its real-time, color-coded network maps and graphic reports provide users with an instant view of their network including device status and bandwidth usage. Dartware's software is installed in financial services, healthcare, retail, education, government, non-profit, WISP and ISP organizations around the world.
About the International Trade Resource Center (ITRC) – www.exportnh.org – The ITRC is a one-stop facility that houses federal, state, local and private organizations, and is the hub of international trade activities for the State of New Hampshire.Administered by the New Hampshire Division of Economic Development’s Office of International Commerce, the ITRC plans, develops and administers programs for international trade promotion and foreign market development.
About the United States Commercial Service - www.trade.gov/cs- The U.S. Commercial Service (USCS) is the trade promotion unit of the International Trade Administration. USCS trade specialists in 107 U.S. cities and more than 80 countries work with companies to help them increase sales in global markets. USCS services include world class market research, trade events that promote products and service to qualified buyers, introductions to qualified buyers and distributors, counseling and advocacy through every step of the export process.
